The Electronic Exeat System (“FeesMaster”, “we”, “us”, or “our”) is developed and operated by FeesMaster, located in Accra, Ghana. We are committed to protecting the privacy and personal data of all users including students, and parents/guardians.
This Privacy Policy explains how we collect, store, use, and protect information in compliance with the Ghana Data Protection Act, 2012 (Act 843) and other applicable laws.
By using FeesMaster, you agree to the terms outlined in this policy.
We may collect and process the following personal data:
Full name
Student ID and institutional details
Parent/guardian contact information
Fees information
Name
Email address/phone number
Login and activity logs
User actions and preferences
Security logs and analytics data
We collect only the data necessary to provide our services effectively and securely.
We use personal information to:
Verify and complete student fees
Notify parents/guardians of student movements
Provide monitoring tools to school authorities
Improve safety, accountability, and transparency
Enhance system usability and performance
Comply with legal and administrative requirements
We do not sell or use personal data for marketing purposes.
We only share data under the following circumstances:
With authorized school administrators and staff
With parents/guardians for monitoring their wards
With service providers who support core system functions (e.g., SMS gateways, payment gateways)
With law enforcement where required by law
We do not share data with unauthorized third parties.
We employ strict security measures including:
Encrypted communication and data storage
Access controls and authentication safeguards
Security monitoring and routine backups
Although no system is completely immune to threats, we are committed to responding quickly to any security incident.
Personal data is retained for only as long as required by:
School/Institution policies
Legal obligations
Data may be archived, anonymized, or permanently deleted upon institutional request.